Thank you for shopping with us! We aim to provide you with the best products and a smooth shopping experience. Please read our Return & Refund Policy carefully:
Delivery Timeline
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We usually deliver all orders within 10–15 working days.
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In case of any delay or issue, we request you to wait for at least 20–30 days from the order date.
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If the product still does not reach you after this time period, please contact our customer care via email and we will investigate the matter.
Refund Process
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Once we receive your email, our team will investigate the issue within 1–2 weeks.
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If the delay or issue is found valid, we will initiate a refund as soon as possible.
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If the product you received is incorrect or defective, we will issue a full refund, but delivery charges will not be refunded.
Return Process
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If you received a wrong or damaged product, you must return the item to our official address.
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The return shipping cost will be borne by the customer.
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Once we receive the returned item, we will process your refund promptly.
Important Notes
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Make sure the product is returned in its original condition.
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Please include your order number and contact details in your email to help us process the return/refund quickly.
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Email us at support@sumantufashion.com for all return and refund-related queries.